Shipping policy
Shipping Policy – EMBROSH
At EMBROSH, we aim to deliver your orders in a timely and secure manner. Please review our shipping policy below:
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
Delivery timelines may vary depending on your location:
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Within India: Estimated delivery in 5–10 business days
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International Orders (if applicable): Estimated delivery in 10–21 business days
Please note that delays may occur due to unforeseen circumstances such as courier issues, weather conditions, or government restrictions.
3. Shipping Charges
Shipping charges will be calculated and displayed at checkout.
Free shipping may be available on selected products or during promotional offers.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number to monitor your shipment.
5. Incorrect Address / Failed Delivery
Customers are responsible for providing the correct shipping address at the time of order.
If a delivery fails due to an incorrect address or unavailability of the customer, re-delivery charges (if any) may apply.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us immediately with photos of the parcel and product.
EMBROSH is not responsible for lost packages once they are marked as “delivered” by the courier.